Large hotels have traditionally relied on Hotel Operating System (HOS), required hardware as well as IT expertise. While these systems were powerful for their time, they were also expensive, complicated software. So there were out of reach for small and independent hotels who have much smaller resources. Minimum resources to lunch a HOS are:
- Sever Hardwares
- Software License
- IT man
- Local Area Network
However, SaaS HMS in addition to Mobile networks have lowered the difficulty of entry for small to mid size hotels. These technologies are allowing them the opportunity to take advantage of technology was previously only available to large hotel.
For small, independent hotel cloud hotel software offers many advantages and opportunities.
A huge consideration for any hotel is cost. Small hotels naturally have smaller budgets and the high initial costs associated with investing, upgrading and managing on-premise technology can be a deterrent to any small hotelier.
The biggest advantage of SaaS HOS is the impact it has on the hotel’s IT budgets. With a low cost to entry, cloud Hotel Management System provides hoteliers with access to powerful, modern, agile tools at an affordable rate. Not only do cloud solutions cut down on IT, maintenance, infrastructure and manpower costs meaning owners can reap faster returns on their investments, but set-up, training and retraining costs also are reduced.
Independent hotelers are equired with new features and technologies with a small budget. In spite of how SaaS Save Mony, I show in my post that small business can use new technologies with a small budget.
While in traditiona HOS, data security is the property’s responsibility, in cloud systems, SaaS providers are responsible to secure data. Cloud software vendors have the expertise and budget to implement robust security measures and procedures that typically make cloud systems a more secure option than on-premise systems. Here is some common features in SaaS:
- Automatic data backup
- Redundant Internet connections
- 24/7 monitoring
- Diesel-powered electrical backup
Another benefit to SaaS hotel management software (an advantage that it has over legacy HOS) is its ability to connect and distribute online room inventory in real time.
With a cloud PMS, hoteliers have access to rate control & flexibility, advanced rate management, yield management, rate and stay restrictions, etc. from a single point dashboard. This allowing hoteliers to easily create, control and sell the right rates and packages at the right time to the right customers.
There is also no need for manually checking and changing rates across channels – as the PMS will automatically update all rate information across all channels in real time.
Cloud PMS are deployed online, the system is accessible via a secure login from any computer or mobile device connected to the Internet, anywhere in the world. Modern SaaS offer a level of on-the-go accessibility that cannot currently be matched by on-premise systems.
Improve Guest Services
Cloud based PMS solutions enable hotels to gather and analyse guest information, meaning not only can managers view guest profiles, history and reservations allowing them to accurately forecast demand and scale guest services accordingly, but the system is designed to collate all folio information to create loyalty-generating offers.
Using newer mobile technologies results in a better customer experience and increased guest satisfaction. This increased satisfaction equates to positive reviews and positive reviews equate to repeat business and loyal customers.
SaaS doesn’t just offer independent hoteliers a horde of advantages, it gives them a competitive edge; it levels the playing field with the larger brands and chains and enables hoteliers to plug in to the global online marketplace. It also enables independent hotel owners stay up-to-date with the latest technology, meet their guest needs resulting in more efficient hotel operations, increase guest wallet share and customer satisfaction.